Printing Special Offers

Supplying Artwork

When sending artwork please ensure that you ALWAYS include the following details:

  • Job name
  • Size required
  • Quantity
  • Paper stock
  • Any additional instructions
  • Delivery address
  • Billing address
  • Contact number

Please Note

The contact number supplied should be for the person who is paying for the job. If payment should be taken from someone else, please supply their name and contact number.

Sending by email

Please email all details (see checklist above) along with the attached artwork files tot he following address: urban_design@zen.co.uk. If you have a designer sending files on your behalf, please forward them the details so that they can be supplied along with the finished artwork.

Uploading by FTP

You will need to contact us here and request an FTP account before you will be able to upload your artwork to our server. Once we have supplied you with your account details you will then need to download and install a program called an 'FTP client' in order to upload your artwork. You will find links to two common and free to use FTP clients below.

  • Free FTP is an FTP client for PC users with a user guide available here.
  • Cyberduck is an FTP client for Mac users.

After downloading one of the above FTP clients just follow these simple instructions:

  1. Open your FTP client and select 'File > Open connection'
  2. Enter 'Server' as 'urbanprinting.co.uk'
  3. Enter your username and your password (Contact us if you don't have a username/password)
  4. Click 'Connect'
  5. You should now be logged in to your FTP account
  6. To upload a file simply drag and drop your file(s) onto the window

Sending on disc

When supplying artwork by disc please include a covering note or "Read Me" text file including your contact details as well as all delivery and printing instructions. Discs containing urgent jobs should be sent using registered or special delivery as 1st class post can take 2 to 3 days to reach us.

Please send your disc to the following address:
Urban Design and Print ltd.
Units 1, 2 and 3 Victoria Business Park,
Short Street,
Southend-on-Sea,
Essex,
SS25BY


  • Payment Logos - Sage pay, Visa, Maestro, Solo, Master Card, Delta
  • Payment Logos - Sage pay, Visa, Maestro, Solo, Master Card, Delta
  • Accreditation logos - ISO 9001, ISO 14001


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